Welcome to Groveno. These Terms & Conditions govern your use of our website and services. By accessing or purchasing products from Groveno, you agree to comply with and be bound by the following terms. Please read them carefully before using our website.

1. General

Groveno provides fresh vegetables and related products through our online platform. By using our website, you confirm that you are at least 18 years of age or using the platform under parental or guardian supervision. Groveno reserves the right to modify these terms at any time without prior notice.

2. Product Information & Availability

We aim to provide accurate product descriptions, pricing, and availability. However:

  • Product availability may vary based on season and stock.

  • Vegetable sizes, weight, and appearance may slightly differ as they are natural products.

  • Groveno reserves the right to limit or cancel orders if products are unavailable.

3. Pricing & Payments

  • All prices listed on our website are subject to change without prior notice.

  • Payments must be made through the available secure payment methods on our website.

  • Groveno is not responsible for payment failures caused by third-party payment gateways.

4. Order Confirmation & Cancellation

  • Orders are confirmed only after successful payment and confirmation notification.

  • Customers can request order cancellation before dispatch.

  • Groveno reserves the right to cancel orders due to stock unavailability, pricing errors, or suspicious transactions.

5. Delivery Policy

  • Delivery timelines may vary depending on location and product availability.

  • Customers must provide accurate delivery details to avoid delays.

  • Groveno is not responsible for delivery delays caused by incorrect address details or unforeseen circumstances.

6. Returns & Refunds

  • Since vegetables are perishable products, returns are accepted only if items are damaged, spoiled, or incorrect.

  • Customers must report issues within the specified time after delivery.

  • Refunds or replacements will be processed after verification.

7. User Responsibilities

By using our website, you agree:

  • To provide accurate and complete information while placing orders.

  • Not to misuse or attempt to harm the website or its services.

  • Not to engage in fraudulent or illegal activities through our platform.

8. Intellectual Property

All website content, including logos, text, images, and design, belongs to Groveno and is protected by intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

Groveno shall not be held liable for:

  • Temporary website interruptions or technical errors.

  • Loss or damage caused by misuse of products.

  • Delays caused by natural disasters, transportation issues, or external factors beyond our control.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our services, you agree to our data collection and usage practices.

11. Changes to Terms

Groveno reserves the right to update or change these Terms & Conditions at any time. Continued use of the website after changes indicates acceptance of the updated terms.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Groveno Support Team

📧 Email: groveno.noida@gmail.com
📞 Phone: +91 9355353330
📍 Address: [Insert Business Address]